Common Questions
Welcome to our Common Questions section! We've gathered some of the most frequently asked questions from our awesome customers like yourself. Take a look below for quick and handy answers. If you can't find what you're looking for, feel free to reach out to our friendly customer support team.
How can I customize my mini hockey stick?
We've made it super easy for you to personalize your mini hockey stick! Simply select the stick you love, choose your preferred design, and follow the customization options provided. You can add your name, team logo, or any other cool details that make it uniquely yours. Once you're done, we'll work our magic and create a stick that will leave you smiling from ear to ear.
What are the dimensions of your mini hockey sticks?
Our mini hockey sticks measure approximately 30 inches in length. They're designed to perfectly fit in the hands of young athletes while still offering a fantastic playing experience. It's the ideal size for basement battles, office showdowns, or displaying your passion for the game.
How long does it take to receive my customized mini hockey stick?
We know you're excited to get your hands on your personalized stick, and we strive to get it to you as soon as possible! Our production time typically takes 2 weeks. Once your stick is crafted and ready to go, shipping times will vary depending on your location. Rest assured, we'll provide you with a tracking number so you can eagerly follow your stick's journey to your doorstep.
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay securely with major credit cards like Visa, Mastercard, American Express, and Discover. We also offer the option to pay through trusted online payment platforms such as PayPal. Whichever method you choose, rest assured that your payment information is safe and protected.
Is free shipping available for orders within the United States?
Absolutely! We are delighted to offer complimentary shipping for all orders within the United States. We understand the importance of providing a seamless shopping experience without any additional shipping charges. So, regardless of your location, whether you reside in the bustling streets of New York City or the serene landscapes of Montana, you can enjoy the convenience of free shipping. It's our way of ensuring your satisfaction and making your mini hockey stick purchase even more enjoyable.
Do you offer international shipping?
Absolutely! We love spreading our mini hockey stick joy worldwide. We offer international shipping to many countries. However, please note that shipping times and costs may vary depending on your location. To get an accurate estimate for your international order, simply proceed to the checkout page and enter your shipping address. Our system will calculate the shipping costs and provide an estimated delivery timeframe.
What is your return policy?
We want you to be thrilled with your mini hockey stick, so if you're not completely satisfied, we've got you covered. If there are any issues with your order, please contact our customer support team within 30 days of receiving your stick, and we'll work together to find the best solution. For more details on our return policy and eligibility, please visit our dedicated Returns & Exchanges page.
Can I track my order?
Absolutely! Once your customized mini hockey stick is ready to hit the ice (or your mailbox), we'll send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your order and eagerly anticipate its arrival.
We hope these answers have provided the information you were seeking. If you have any further questions, need assistance, or just want to chat about all things mini hockey sticks, don't hesitate to reach out to our incredible customer support team. We're here to make your experience with us absolutely amazing!